Scope of our Privacy Policy

neocarepro.com respects the privacy of users/customers and processes their personal data in accordance with the law in force.
neocarepro.com reserves the right to update or modify its Privacy Policy at any time, namely in order to adapt it to legislative changes.
If the data subject considers that the privacy policy is not being complied with, they may appeal to the National Data Protection Commission (CNPD).

Identification of the Responsible Entity

The Responsible Entity is registered in Portugal with tax identification number 191729965 and headquarters at Rua Coronel José Pereira Pascal, Bairro dos Sismeiros Lote 1-1º Esq. 2410-234 Leiria Pousos and provides technical support to users/customers of the website www.neocarepro.com (hereinafter referred to as the website).

Collection of Information/Personal Data

Within the scope of the contact form, personal data is collected and used in accordance with your choice and after your explicit consent.
To access the products and services available on this website, users are required to provide information that may be considered personal.
The website guarantees all its users that no personal data will be provided to third parties without the prior consent of the owner and that none of the personal data entrusted to us will be provided, either free of charge or commercially, to companies or other entities. Users should always be aware that if they do not provide some of the above data, they may not be able to complete or access the various Products/Services.

Retention of Personal Data

We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, or for as long as necessary to comply with legal obligations.

Information and Network Updates

All information on the website may be modified without prior notice at any time, provided that changes to its legal assumptions have been verified or that it is in the interest of the website or its associated entities to do so, in order to ensure the quality and effectiveness of the service provided.
The website is not responsible for internet network failures unrelated to servers and services directly under its responsibility. Service interruption may occur due to the need to perform maintenance, repairs or any other type of change to the computer network.

Use of Cookies

The use of cookies is common practice on most websites.
The website uses small information files that are transferred to the user’s computer, which are used to prevent the user from having to repeatedly enter their personal information, facilitate navigation and personalise the service.

Responsibility

The owners and managers of the website assume no responsibility for any failures that may occur due to viruses, power failures, or destructive programs from the user’s computer during access.

Restrictions and Limitations of Use

The website reserves the right to interrupt or suspend access, for the necessary period, to any user, for any technical, administrative, force majeure or other reasons.

Rights of Personal Data Owners

The user/customer may contact the website to exercise their rights regarding the personal data they provide.
To exercise their rights of access, rectification, erasure, blocking or objection to the processing of the personal data they provide, in accordance with the General Data Protection Regulation (GDPR), they must send a written request to the website for this purpose, via the following email address: info@neocarepro.com.

Contact

If you have any questions about this privacy policy, please contact us at  info@neocarepro.com.
By using our online store, you agree to this privacy policy and the processing of your personal data in accordance with this privacy policy.